PASS GUARANTEED UPDATED MB-280 - MICROSOFT DYNAMICS 365 CUSTOMER EXPERIENCE ANALYST VALID EXAM REGISTRATION

Pass Guaranteed Updated MB-280 - Microsoft Dynamics 365 Customer Experience Analyst Valid Exam Registration

Pass Guaranteed Updated MB-280 - Microsoft Dynamics 365 Customer Experience Analyst Valid Exam Registration

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Microsoft MB-280 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Configure and Customize Dataverse and Model-Driven Apps: This section covers the ability of Dynamics 365 Sales Professionals in the configuration and customization of Dataverse and model-driven apps to meet business needs.
Topic 2
  • Implement the Dynamics 365 App for Outlook: This section emphasizes the integration of Dynamics 365 with Outlook to enhance productivity and streamline sales processes for Dynamics 365 Sales Professionals.
Topic 3
  • Implement Dynamics 365 Sales: This section focuses on the essential processes for setting up and managing Dynamics 365 Sales effectively for Dynamics 365 Sales Professionals.

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Microsoft Dynamics 365 Customer Experience Analyst Sample Questions (Q106-Q111):

NEW QUESTION # 106
You created and published lead scoring models in the Dynamics 365 Customer insights - Journeys application.
Your marketing team members inform you that they are NOT able to view the lead scoring insights. You confirm the lead scoring models are published and are Live.
You need the marketing team to be able to view the lead scoring insights.

  • A. Re-publish the lead scoring models to allow the system to capture the insights.
  • B. Set all leads to Active state to capture the insights.
  • C. Assign the Lead Score Viewer security role to the users.
  • D. Set automatic lead scores cleanup to No lo capture the scoring.

Answer: C

Explanation:
* For team members to view lead scoring insights, they must have appropriate permissions, specifically the Lead Score Viewer role in Dynamics 365 Customer Insights - Journeys.
* Even though the lead scoring models are published and live, without the correct security role, users will not have access to view the insights.
* Assigning the Lead Score Viewer role ensures that the users have the necessary access rights to review the lead scoring insights generated by the models.


NEW QUESTION # 107
BDM1 has returned from vacation and needs to catch up on their scheduled tasks and activities.
Which two items can BMD1 select to see a reminder card for the meeting BDM2 scheduled in the assistant? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 108
Hotspot Question
You are configuring Dynamics 365 Sales as part of a new implementation at your organization.
Your organization has Sales Professional licensing.
Your organization sells over 100 different types of products across different divisions. A lot of selling occurs at conferences where sellers meet prospects and gather business cards to create leads.
After reviewing the requirements from your business stakeholders, you identify that:
1. Sellers sometimes only want to convert leads gathered at events to
contacts before they start tracking any deals with that contact.
2. Sellers must be given multiple different options for specifying the
final status of deals they have been tracking.
Your current System Settings is as follows:

Use the drop-down menus to select the answer choice that answers each question.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
For Requirement #1:
Quality lead experience: This setting will allow sellers to create Account, Contact, and Opportunity records by default upon qualifying a lead. This aligns with the need for sellers to convert leads gathered at events to contacts before tracking any deals.
For Requirement #2:
Customize close opportunity form: This setting will enable the customization of the closing form, allowing sellers to have multiple options for specifying the final status of deals they have been tracking.


NEW QUESTION # 109
You are working in a manufacturing company that is struggling to get their sales department to input all relevant information into Dynamics 365 for Sales.
You need to deploy the Dynamics 365 App for Outlook for all eligible users as efficiently as possible.
What should you do?

  • A. Notify every eligible user to enable it in their personal app Settings.
  • B. Select the checkbox to automatically add App for Outlook to all eligible users in Settings.
  • C. Grant the Systems Admin security role to the active directory group containing all eligible users.
  • D. Enable the setting to push the app to users in the general environment Settings.

Answer: B

Explanation:
To efficiently deploy the Dynamics 365 App for Outlook to all eligible users, the best approach is to enable the automatic deployment setting in Dynamics 365 Settings. This option allows automatic installation for all users whose mailboxes are configured correctly, eliminating the need for manual activation by each user.


NEW QUESTION # 110
A company manually assigns leads to salespeople.
The sales manager requires automated lead assignment rules. An administrator enables the feature. However, you are unable to access the Assignment rules area.
You need to request access from the administrator.
Which security role should you request?

  • A. Sequence Manager
  • B. Vice President of Sales
  • C. Sales Manager
  • D. Playbook Manager

Answer: A

Explanation:
Dynamics 365 Sales, Create and activate assignment rules
You can create and manage sequences and assignment rules through navigating to 'Personal Settings' area if users have sequence manager role.


NEW QUESTION # 111
......

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